Returns & Exchanges

At Noor Hair, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unused and unopened hair products. Please ensure all original packaging and hygiene seals remain intact to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our support team at [email protected] with your order number and the reason for your return to receive a Return Authorization form.

• 2.
  Prepare the Package

  Carefully pack the items in their original, unopened packaging, ensuring the hygiene seal is not broken, and include your completed Return Authorization form.

• 3.
  Ship the Items

  Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.

• 4.
  Receive Your Refund

  Once our quality control team inspects and approves your return, your refund will be processed back to your original payment method within 5-7 business days.